Customer Reward Points

How does the Customer Reward Points program work?

By shopping with Online Toys Australia, you will automatically receive Customer Reward Points that can save you money on subsequent purchases. Just remember to create an account (this can be done at the checkout too) and be logged in when placing your order. The website will automatically keep track of the number of reward points that you have accumulated from previous purchases. You can then opt to apply these points to your order total for a discount! It's our way of saying "thank you" for your loyalty.

Can Customer Reward Points expire if left unused?

Yes, they can. Any Customer Reward Points left unused longer than 36 months will be forfeited.

I would like to transfer some of my Customer Reward Points to another person. How do I do this?

Unfortunately, Customer Reward Points are non-transferable. Once they are allocated to an account, they cannot be moved.

How do I find out how many Customer Reward Points I have in my account?

To view your Customer Rewards Points, please log into your account. Once logged in, click on the 'My Account' button on the top right-hand side of your screen. You'll then be directed to your account details where the current tally of your Customer Rewards Points is displayed.

How long does it take for points to be allocated to my account?

Customer Reward Points are automatically added to your account once your order is made and payment processed.

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