I made a PayPal payment several days ago. Why hasn't my order been despatched yet?

A PayPal profile that is linked to a cheque or other bank account can take up to 5 working days to clear. During this time, Online Toys Australia is unable to process your order until PayPal has confirmed payment received. PayPal refers to such payments as 'E-Cheque Payments'. You can find out more about eCheque on the PayPal website www.paypal.com by searching for 'eCheque' in the help area of their site.

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