Oops, I made a mistake with the item(s) I ordered?

We understand that many toys look the same, have very similar names and function the same, mistakes are sometimes inevitable. The good news is that we are here to help! We are happy to accept product returns, for a refund or exchange, provided the following conditions:

• That you inform our store of your decision to return the product purchased within 30 days.
• The product/s have not been opened, used or had any seals opened or removed.
• You pay the postage cost for returning your item/s to our store.
• That the products are returned undamaged and in saleable condition.

If you are unsure about any of the above, we are always here to help! Please email, or call us directly for further clarification.

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