ABOUT ONLINE TOYS AUSTRALIA
Firstly, hello and welcome to the Online Toys Australia toy store.
Online Toys Australia is an independent, Australian owned and operated online toy store. We're located at 2/65 Eucumbene Drive, Ravehall, Victoria, which is approximately 26km west of the Melbourne CBD.
Established way back in 2005, Online Toys Australia has rapidly grown to become one of Australia's largest independent online toy retailers, stocking thousands of kids toys ranging from baby toys to big kids toys and catering for all age groups! Online Toys Australia carry many well-recognised brands such as Fisher Price®, Hasbro®, LEGO®, Bruder® and Barbie® just to name a few. And when combined with our strong customer focus, our fantastic range of quality toys and our everyday low prices, we believe that we are the best choice for toys no matter your location within Australia.
We offer our customers a same-day despatch* service and delivery to all parts of Australia and its territories. We also offer shipping to New Zealand and several more International Destinations that will soon added to our list. We also offer customers the option to collect orders same-day* from our Ravenhall warehouse. With urgent toy deliveries, we also provide a next-day Express Post delivery service to many parts of Australia!
Our promise to you:
- To always provide you with a great selection of new and classic kids toys.
- To keep our prices as low as possible.
- Provide a friendly, fast, and reliable service at all times.
- Provide a safe and secure online shopping environment.
- Ship orders within a 24 hour* period (excluding weekends and public holidays).
- Keep customers informed at every step of the order and delivery process.
- Provide up-to-date tracking information via the Australia Post website.
Understandably, there is growing concern regarding the privacy and security of personal information online. We assure you, as a responsible online retailer, this is also our concern which is why we will endeavour to do everything we can to uphold your privacy and security. And not just while you are browsing or shopping for toys online, but even after you've gone, and your order has been delivered too. You can count on us not to share your personal information with anyone outside of our company and adopt any reasonable measure to safeguard your personal information. This is our promise to you.
* Subject to product availability, payment confirmation and/or clearance of funds. Some delays may be experienced during peak times (usually during October, November and December months).
This page was last updated: 18/07/2021