Sending toy gifts to family and friends within Australia has never been easier when shopping online with Online Toys Australia. Our online store has the whole process of gift-giving covered from start to finish. But be warned, with so many toys on offer throughout our store, choosing the right one is sometimes the hardest part of all. However, once a toy is chosen, you'll be pleasantly surprised just how easy and simple the rest of the process is.
Here is a quick overview:
Yes, we do. However, orders can only be shipped within Australia.
Our gift-wrapping service is affordable priced and starts at AU$2.50 per item wrapped.
Yes, absolutely. In fact, it doesn't matter where your credit card is issued at all because your bank, together with our bank, will work out the currency exchange rates for you. This means that our store will receive payment in Australian Dollars while your credit card is billed in your native currency.
Sorry, but there simply is not enough room on a gift tag for a message to be added. Only your name and the names of your recipients are allowed.
We usually despatch orders within 24 hours (same day if the order is placed, and fully paid for, before 10:00am). However, delivery times vary depending on the geographical destination of your order. The Christmas period, including the two months that lead up to it, are extremely busy so some delays are to be expected. Please refer to Shipping and Deliveries page for further information.
On very rare occasions our staff are required to select an alternative tags or wrapping paper when the selected gift-tag/wrapping paper is found to be out of stock. It's often difficult to judge, for example, how many toys a 200m paper roll will cover, so in an effort to prevent possible delays in the despatch of your order, our staff are trained to choose a similar alternative. We apologise if this policy has affected any customers in a negative way, however, we always try to do what is right for the majority of our customers. However, the chances of this issue ever happening twice, to the same customer, are extremely remote.
Sometimes a toy is so big or so awkward to gift-wrap that we have deliberately disabled the gift-wrapping option. It's not you, it's us.