Brought a My Little Pony chutes and ladders game set which I had some difficulty finding anywhere else. Am very impressed with the speed of service - took less than 3 days for it to reach me. Care has been taken in packing the item and it arrived in very good condition. Wouldn't hesitate to get toys from here again if needed!
Jan 12, 2017
Very, very impressed with the customer care. We were sent the wrong nerf product (I'd gotten it gift wrapped so I was unaware it wasn't what I'd ordered). Long story short I wrote to Online Toys and Michael called me as soon as they had reopened after Christmas. Apologised profusely, mistakes happen I can understand that. They not only express posted the correct item to us but they let my son keep the wrong one as well. Excellent customer service, I wouldn't hesitate to buy from them again (I'll never get anything gift wrapped from anywhere again though lol). Thanks Michael, I have a very happy boy today.
Jan 5, 2017
Thank you so much for your service, finally found what I was looking right here. I rang two days before Christmas and placed an on online order and the lovely person I spoke to made sure it left that day. I got what I wanted in time for Christmas thanks so much, next time I need something I will look here first.
Dec 25, 2016
Received the wooden puzzle sets (2) this morning. They were excellent quality and packaging and delivery were first rate. I received text msgs every step of the purchasing/delivery process. I highly recommend OnLine Toys - the high quality of their products (as described) and fast delivery. OnLine Toys will definitely be my first port of call when purchasing any toys in the future. Well done OnLine Toys.
Dec 8, 2016
Its Thursday morning in Brisbane and I have just received the goods I ordered last Monday afternoon!!
That's less than a 3 day turnaround at this time of the year!!!!!
Great service, great to deal with and very professional and friendly. No fuss professional paperwork and tracking.
I would certainly shop with them again and I encourage others to do so as well.
8 Dec 20106
Dec 8, 2016
Many thanks to Michael for assisting me with my first on line shopping experience, excellent customer service, quick delivery, highly recommend to family and friends
Dec 6, 2016
I have 3 beautiful grandchildren in Australia and have found it difficult to send them presents from UK. This site is perfect. My daughter told me the parcel arrived promptly and safely and all gifts were beautifully wrapped and hand written gift tags attached, couldn't ask for more. Well done Online Toys Australia, Thank you
Dec 2, 2016
Have just received delivery info but I have to say how impressed I am with your standard of service compared with some chaotic experiences elsewhere. Keep up the excellent work. I shall return! Jan c 1.12.16
Dec 1, 2016
I have done all my shopping from NZ for my niece in Australia. Fantastic service. Parcels arrive quickly and the service is great. Thanks for making sending gifts easier.
Nov 24, 2016
excellent service quick posting they arrived only 2 days after i ordered them very happy
Nov 17, 2016