Welcome to
Online Toys Australia.
Online Toys Australia is a
Melbourne-based online toy retailer. We ship toys to places all over
Australia. Our toys come with a worry-free,
100% toy satisfaction guarantee so you can buy toys with confidence. We can gift-wrap your toy purchase, add a gift-tag, and despatch it to your favorite recipient just in time for Christmas, their Birthday or any other occasion. We keep all stock on-hand and ready for immediate despatch. We also offer a fast, next-day* delivery service to any Australian destination within the
Express Post network. Online Toys Australia offer lots of toy specials, lots of incentives to keep you coming back, and a great
customer rewards program you simply can't beat. Our web site is very secure, state-of-the-art, easy to use, and a breeze to navigate. And as you will see, shopping for toys or buying that perfect toy gift with
Online Toys Australia is certain to save you time and money too!
Continued here...
Buy Toys Online:
You can buy toys online simply by browsing our web site for the toys you like and adding them to your cart as you go. When you are ready to finalise your order, proceed to the checkout where you can register your details and choose a payment option that suits you.
Pay by Phone
Phone payments are safe and easy to do. However, before calling our store to make your payment, you'll need to create your order online first (payments cannot be processed without an order number). Please remember to select "Phone Payment" as your preferred payment method when you are at the checkout. Once you have submitted your order and it's convenient for you to make the call, dial (03) 9394 1944 (for international customers, please dial +61 3 9394 1944) and our staff will be more than happy to process your credit card payment, quickly and securely.
Contact Us:
You can easily contact us via email, telephone, fax or postal mail. Our email is
sales@onlinetoys.com.au and our telephone number is (03) 9394 1944 (international customers dial +61 3 9394 1944). You may fax our store at any time on (03) 9394 1933 (international customers dial +61 3 9394 1933). Please send all postal correspondence to:
180 Calarco Drive, Derrimut VIC 3030, Australia (please enter Calarco Drive via Australis Drive).
Get More Information:
For further information, please see our
Frequently Asked Questions (FAQ) section or our
terms and conditions page.
Shipping Charges:
Online Toys Australia offer a flat-rate shipping fee of $7.95, per order, to any destination within Australia. We also offer
Express Post (at an additional charge) that guarantees next day-delivery* within the Express Post network.
Despatch Schedule:
For same-day shipping, orders must be placed by 10:00am* (not applicable during the November & December months). Some orders, particularly those that have wrong or incomplete shipping information, may be delayed. Delays can also occur with declined credit cards, cheque, money order, and some Direct Deposit (EFT) payments. Please contact Online Toys Australia for up-to-date information regarding despatch scheduling of your order on (03) 9394 1944 or
email us with your request.
Please Note: A signature will be required upon delivery of orders. As a result, requests to leave parcels in a designated area (when no-one is home) is not allowed.
Tracking:
Customers can easily track the location of their order at any time via the Australia Post web site. Tracking numbers and necessary links to the Australia Post e-Parcel Tracking Web site are included on an email that is sent to customers upon the completion of their orders.
*
Conditions Apply
Online Toys Australia accept many different forms of payment including: Credit Cards (VISA, MasterCard), PayPal, EFT (otherwise known as Direct Deposit), Personal Cheques, Business Cheques, Bank Cheques, and Money Orders. We can also accept credit card payment over the phone for those customers who are reluctant to enter credit card details over the internet. Please keep in mind that while EFT payment made from a Commonwealth Bank account usually appears on our bank statement almost instantly. Payments involving other banks and financial institutions can take several hours or days. Cheque payments require 3 working days to clear.
If you would like to make your purchase using EFT, our bank details are as follows:
Bank: Commonwealth Bank of Australia
Account Name: Online Toys Australia
BSB Number: 063627
Account Number: 10208381
We at Online Toys Australia love to reward our loyal customers any way we can. Our Customer Reward Programme is one example of how we hope to achieve this, and we sincerely hope all our customers take full advantage of it. So, how does it work we hear you ask? Simple... for every AU$1 you spend in our store, we will reward you with 10 Customer Reward Points. You can make multiple toy purchases and save your points for something big at a later time or you may choose to use your accumulated points upon your next visit. It's entirely up to you. To calculate points back into dollar terms; 250 points equals AU$1, which you can redeem upon your next purchase (some exclusions apply).
For your convenience, we also have a handy
Customer Reward Points calculator that you can use to convert points into dollars and dollars back into points, located
here. If you're logged in, you can also find out information such as your points tally, points used, average points earned and more! For further information visit our
Customer Reward Points information page or contact us via
email or telephone 61+ 3 9394 1944.
