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Shipping & Deliveries

This page is packed full of information relating to the delivery services that are offered and what happens when your order is despatched by our store.
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WE DELIVER TOYS TO YOUR HOME, OFFICE AND P.O. BOXES

Online Toys Australia use Australia Post and offer same-day shipping for just $9.90 delivery Australia-wide!

Online Toys Australia exclusively use Australia Post for all deliveries within Australia. This means our store can deliver toys anywhere within Australia, no matter how distant or remote the location is. This includes deliveries to residential addresses, business addresses and even Parcel Lockers and P.O boxes!

Express Post Banner

Online Toys Australia offer same-day dispatch* on orders placed before 12:00 pm AEST. We also offer our customers the option to collect their orders from our Melbourne warehouse location at 2/65 Eucumbene Drive, Ravenhall VIC 3023. But if you need your order delivered in a hurry, we also offer an express delivery service to many parts of Australia via Express Post.

From the moment your order is dispatched, we're quick to notify you of your parcels' departure via email, that also includes tracking information to help you to monitor the progress of delivery, so you can better anticipate its arrival.

Why Online Toys Australia is the best place for online toy shopping:

  • We process your order from start to finish which means we have full control over the way your order is handled.
  • Our warehouse and inventory system allows us to dispatch your order same-day*.
  • Our staff are trained to professionally pick and pack your order, so it arrives error-free and in the condition you expect.
  • We offer next-day delivery to around 80% of the Australian population when orders are sent via Express Post.
  • We offer customers the option to collect their order, same-day, from our warehouse. There is no charge for this service.
  • We keep our customers informed at every step of the order and delivery process via email.

When you need fast delivery, consider 'Express Post' as a great next-day delivery option to most parts of Australia. However, Australia Post can only guarantee next-day delivery to postal codes that fall within their Express Post network, as listed below. If you select 'Express Post' shipping and your postcode is not within the Express Post Network, delivery is likely to occur much sooner when compared to standard shipping. Unfortunately, there are no guarantees as to when this may occur. For further information on this and other matters, please read our Frequently Asked Questions (FAQ) section, Terms and Conditions, and our Privacy Policy.

TRANSIT GUIDE (when despatched from Melbourne)


StateTransit Time (days)CityTransit Time (days)
VIC1 – 3MEL1 – 2
NSW3 – 5SYD2 – 3
ACT2 – 3CAN2 – 3
QLD3 – 7BRI3 – 4
SA3 – 5ADE2 – 3
WA4 – 8PER4 – 5
NT4 – 8DAR4 – 6
TAS3 – 5HOB2 – 3

* Conditions Apply


Express Post/Next-Day Deliveries are available to these Post Codes:

StateCity/RegionPost Codes
NSW & ACTCanberra0200-0250, 2600-2639, 2900-2920
Sydney & Suburbs1000-1404, 1411-1920, 2000-2249, 2555-2574, 2740-2786
Gosford Area2250-2263
Newcastle2264-2310
Wollongong Area2500-2530
VICMelbourne and Suburbs3000-3210, 3335-3338, 3340#, 3427-3429, 3750#, 3755#, 3757#, 3765-3767, 3782, 3785-3796, 3800-3810, 3910-3915, 3930-3934, 3975-3977#, 8000-8899
Geelong & suburbs3211-3220
Ballarat3350, 3353-3356
Bendigo3550, 3552-3556
Shepparton / Mooroopna / Kialla3629-3632#
Seymour3660-3661
Latrobe Valley3825, 3840-3844
QLDBrisbane4000-4209
Gold Coast2484-2490, 4210-4299, 9726, 9728, 9729
Booval / Ipswich Areas4300-4305
City of Toowoomba4350, 4352*
Strathpine / Caboolture4500-4510, 4520
Sunshine Coast Areas4550-4601
Maryborough City4650#
Hervey Bay City4655#
Bundaberg City4670#
SAAdelaide5000-5199, 5800-5999
TASHobart area7000-7019, 7050-7053, 7055, 7172#, 7892
Launceston7248-7325
WAPerth CBD Area Only6000-6005, 6800-6899


# Service guaranteed to Township only.
* Next business day delivery to remote areas and roadside delivery addresses is not guaranteed.

^^ Please Note; Some delays in the processing and dispatch of orders may occur during peak times. Where payments are made by cheque, money order or EFT/DD, order processing commences from the date when funds are cleared and not when they are made.

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