Store Reviews

Amazing customer service. Tania is fantastic! Will certainly order again and again 10/10

I ordered the sand beach kingdom and all I received was 3 pounds of sand. I have emailed and call and I get some one that just tells me to be patient. So to say I am very unhappy with my order . I have asked for the rest of my order. I will never order from them again

The service I received here at Online Toys, from store manager Michael Timotic, was absolutely beyond pathetic!

I sent back a faulty Toy Story (Signature Collection) Jessie Cowgirl Doll.

She had her pull string hanging halfway down her back, and would not pull back all the way in...and she kept repeating the same phrase over and over.

Michael told me to send it back as it is faulty, and he'd replace it for me.

But that didn't happen when he received it back.

He told me that he won't replace it, because in his opinion, all of the above that I mentioned that was faulty with the doll....was apparently not faulty to him.

And this is even after he checked remaining stock of the same Jessie doll, and told me himself, that the others are not like this one.

He was so rude and ignorant! Refused to replace the doll for me, and told me not to shop here again!

How pathetic! This is not how you treat customers...with such disrespect!

Do yourself a favour and shop elsewhere!

I purchased the bruder 02203 Fliegl Three-Way Tipping Trailer With Removable Top. I attach it to my tractors for example bruder 04055 John Deere 9620RX With Track Belt.

I have purchased a bruder - Jaguar 900 Field chopper, Bruder - Bworld Male Figure - Construction With Accessories, Bruder - Bworld Farmer Figure Set and Bruder - Bworld Forestry worker with accessories. I am extremely happy and love the item, both excellent service and range of toys

I have purchased a bruder MACK Granite Timber truck with 3 trunks and MAN TGS Cement mixer truck. I am extremely happy and love the item, both excellent service and range of toys

I Ordered on Thursday, received an email the following day to say my order was shipped with a tracking number for Australia Post. My order arrived early Tuesday morning, how good is that, with emails from Australia Post to say when it would arrive exactly.I am delighted with the service, item arrived perfectly packed as well. I will definitely buy here again.

Excellent friendly service! Ordered my product online and was able to pick it up from the warehouse within a hour today. Thank you! Will definitely shop here again 🙂

Great prices and even better service.... I ordered yesterday late afternoon and got an email less than 24 hours later saying it's been shipped... and going by other orders my wife has had from here we should have this order by next Thursday or Friday. And we are country WA... Will keep ordering for our 3 mini me's as long as this keeps up.

Ps... bruder trucks are awesome

The only negative I can say is website seems a bit slow... not sure if that is because of my phone though.

Excellent service! Ordered my product online & was able to pick it up from the warehouse within an hour. Thank you! Will definitely shop on here again.